Privacy Policy

Thank you for using the Property Investments UK website or engaging in our services, including any tools, educational content, or resources we create or sponsor. This privacy policy explains what information we collect, how we use it, and your rights regarding your data. We take your privacy extremely seriously and never pass your data to third parties without your consent.

1. Definitions

When we say:

  • "we", "us", "our", "company" and "Property Investments UK", we mean Property Investments (UK) Limited, registered in England & Wales (Company No. 08852962). This includes our company and all employees, directors, shareholders, or contractors that work on company business and have access to personal data as outlined in this privacy policy
  • "customer", "client", "visitor", we mean anyone using our services or visiting our website
  • "website" or "site", we mean www.propertyinvestmentsuk.co.uk and any associated domains, including our training website/platform, which may be hosted by third-party providers but will be branded with Property Investments UK logos and styling
  • "affiliates", "third parties", "partners" means other companies that are not part of nor owned by or controlled by Property Investments UK, but with whom we may have partnership agreements
  • "personal data" means any information relating to an identified or identifiable person, including name, email, phone number, identification numbers, location data, or online identifiers

2. Changes and Scope

Property Investments UK may update this policy periodically. Changes are effective immediately upon posting a revised version on the website. You should review this page regularly to stay informed of any changes.

This privacy policy is effective with respect to any data that we have collected, or collect, about and/or from you, according to this privacy policy, our cookie policy and our terms of use.

Version: 2.0

Effective from: 7th November 2024

3. Information Collection and Use

a) Information You Voluntarily Provide

When you:

  • Register for our services
  • Contact our customer service
  • Fill out forms on our website
  • Subscribe to newsletters
  • Request information
  • Post comments on our blog
  • Participate in promotions or surveys

You may provide:

  • Name and contact details
  • Professional information
  • Property preferences
  • Financial information for transactions
  • Comments and feedback
  • Survey responses

b) Information We Collect Automatically

We use various analytics and tracking tools to improve our service:

Matomo Analytics

  • Privacy-focused analytics platform
  • Respects "Do Not Track" settings
  • No data sharing with third parties

Google Services

Microsoft Tools

For detailed information about cookies and tracking technologies, please see our separate Cookie Policy and Terms of Use.

4. Use of Your Information

We process and use your information for:

a) Service Delivery

  • Providing our products and services
  • Managing your account
  • Processing payments
  • Responding to inquiries
  • Delivering educational content

b) Communication

  • Sending system alerts
  • Providing customer support
  • Sending promotional content (with consent)
  • Updating you about service changes

c) Business Improvement

  • Analysing service usage
  • Improving user experience
  • Developing new features
  • Market research

d) Legal & Security

  • Preventing fraud
  • Protecting rights and safety
  • Meeting legal obligations
  • Resolving disputes

5. Information Sharing

We may share your information where required to deliver our service to you with:

a) Service Providers

  • Payment processors
  • Hosting services
  • Email service providers
  • Analytics providers
  • Customer support tools

b) Property Partners

  • Property agents
  • Property service providers

c) Legal Requirements

  • Court orders and Legal proceedings
  • Regulatory requirements

6. Data Security

We implement comprehensive security measures including:

  • SSL encryption
  • Secure data storage
  • UK hosting
  • Access controls
  • Regular security audits
  • Staff training
  • Incident response procedures
  • Data backup systems

In the event of a security breach that affects your personal data, we will:

  • Notify you without undue delay
  • Provide details of the breach and its potential impact
  • Outline measures taken to address the breach
  • Report to relevant authorities as required by law

7. Your Rights Under UK GDPR

You have the right to:

  1. Access your personal data
  2. Correct inaccurate data
  3. Request deletion ('right to be forgotten')
  4. Restrict processing
  5. Data portability
  6. Object to processing
  7. Withdraw consent

We will:

  • Respond to all requests within 30 days
  • Not charge for standard requests
  • Verify your identity before providing data
  • Help you exercise your rights
  • Keep records of requests

8. Marketing and Communication

You can control communications by:

  • Unsubscribe links in emails
  • Contacting us directly
  • Adjusting cookie preferences
  • Opting out of specific communications

We will:

  • Honour your preferences promptly
  • Maintain opt-out records
  • Provide clear unsubscribe methods

9. Contact Us and Your Rights

Our company is based in England in the U.K.

Our website servers are based in the U.K.

For privacy-related queries or to exercise your rights:

Contact: Robert Jones

Address: Property Investments UK, Westminster House, 10 Westminster Road, Macclesfield, SK10 1BX

Email: rob@propertyinvestmentsuk.co.uk

Website: Our contact form here

You can also raise concerns with:

10. Updates to This Policy

Last updated: 7th November 2024

We regularly review and update this policy to reflect:

  • Changes in our practices
  • New services and features
  • Legal requirements
  • Industry standards
  • User feedback

Please check back periodically for updates. Significant changes will be notified directly to active users where appropriate.